✅ Frequently Asked Questions
1. Are your products really 100% natural and organic?
Yes! Every Réflexion product is handcrafted using only certified organic and natural ingredients.
We never use synthetic chemicals, parabens, sulfates, or artificial fillers — just clean, plant-based goodness your hair and skin will love.
2. Do your products work for all hair types?
Absolutely. Our butters and oils are designed to support and nourish all hair textures — from natural coils and curls to relaxed hair, locs, protective styles, and even color-treated strands.
3. How soon will I see results from the Growth Oil?
Results vary by individual, but most users start to notice reduced shedding and visible improvement within 3 to 6 weeks of consistent use. Remember: growth is a journey — consistency is key!
4. Where do you ship to?
Currently, we ship within [Insert Countries/Regions].
We are actively working on expanding to international shipping — join our email list to be the first to know when it launches!
5. What’s your return or refund policy?
Due to the handmade and personal nature of our products, we can’t accept used returns. However, if your item arrives damaged, please contact us within 7 days and we’ll arrange a replacement or refund. See our Refund Policy for full details.
6. Do I need to do a patch test?
Yes — we always recommend performing a patch test before using any new skincare or haircare product, especially if you have sensitive skin or a history of allergic reactions.
7. Are your products tested on animals?
Never. Réflexion is proudly cruelty-free — we do not test on animals and never will.